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Privacy Policy

AUTORENT PLATINUM SRL | Tax ID 44621379 | Reg. No. J2021012542407 | Last updated: 01.01.2026

1. Our Commitment to Data Protection

At AUTORENT PLATINUM SRL, protecting your personal data is a priority. We are fully aware that your personal data belongs to you and we make every effort to store it securely and process it responsibly.

We collect only the minimum necessary data, only with your consent, and use it exclusively for the purposes for which it was collected. We do not provide information to third parties without informing you in advance. Within our company, we make every effort to ensure the protection of your data, including technical security and internal management procedures.

2. Who We Are (Data Controller)

AUTORENT PLATINUM SRL

3. What Data We Collect

We collect only the data you provide directly through the reservation form on our website:

  • Phone number
  • Email address (if provided)
  • Vehicle pickup date and time
  • Vehicle return date and time
  • Pickup location and, optionally, return location

4. Purpose and Legal Basis of Processing

We process your personal data for the following purposes:

  • Performance of the rental agreement (Art. 6(1)(b) GDPR) – to provide you with the requested car rental services, confirm your booking, and contact you regarding it.
  • Legal obligations (Art. 6(1)(c) GDPR) – to comply with fiscal and accounting obligations under applicable law.
  • Legitimate interest (Art. 6(1)(f) GDPR) – to improve our services and prevent fraud.

5. Storage Period

Your personal data is processed throughout our contractual relationship and, after its termination, for a period of 3 years, in accordance with applicable legal archiving obligations. After this period, the data will be deleted or anonymized.

6. Who We Share Data With

Your personal data may be disclosed to the following categories of recipients:

  • Within our company – authorized employees involved in the booking and customer relations process.
  • Public authorities – in accordance with applicable national and international law.
  • Outsourced service providers – such as hosting, IT maintenance, and email services, acting as data processors under contractual confidentiality obligations.

We do not sell, rent, or transfer your personal data to third parties for marketing purposes.

7. Your Rights (GDPR)

Under Regulation (EU) 2016/679, you benefit from the following rights:

  • Right to information – you may request information about the processing of your data.
  • Right of access – you may obtain confirmation that your data is being processed and a copy thereof.
  • Right to rectification – you may correct inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten") – you may request deletion of your data, under the conditions provided by law.
  • Right to restriction of processing – you may request limitation of processing in certain cases.
  • Right to data portability – you may receive your data in a structured, machine-readable format.
  • Right to object – you may object to processing based on legitimate interest.
  • Right to withdraw consent – at any time, without affecting the lawfulness of prior processing.
  • Right to lodge a complaint – with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

8. How to Exercise Your Rights

For any questions or requests regarding your personal data, you may contact us:

We will respond to your request within 30 days of receipt.

9. Supervisory Authority (ANSPDCP)

If you believe that the processing of your data violates the law, you have the right to lodge a complaint with:

National Supervisory Authority for Personal Data Processing (ANSPDCP)

  • Address: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, 010336, Bucharest, Romania
  • Email: anspdcp@dataprotection.ro
  • Phone: +40 318 059 211 / +40 318 059 212
  • Website: www.dataprotection.ro

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, firewalls, restricted data access, and internal privacy policies.

11. Changes to the Privacy Policy

We reserve the right to update this policy periodically. Any changes will be published on this page. We recommend that you periodically review this section to stay informed of any changes.

12. Cookies

For detailed information about the cookies we use, please consult our Cookies Policy.

AUTORENT PLATINUM SRL | Tax ID 44621379 | Reg. No. J2021012542407

Contact: +40 725 535 978 | info@rezervari-auto.ro

Last updated: 22.05.2026

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